Thousands of merchants trust ChannelReply to speed up customer service.
Support all your online shoppers from a single helpdesk.
Save countless hours.
Everything on one screen.
Connect all your marketplaces with Zendesk, Gorgias, Freshdesk, Re:amaze, Help Scout, Zoho Desk or Kustomer in minutes. Watch all your buyer messages arrive with order details on the side. Then answer messages from every marketplace on one screen—it’s that simple.
“ChannelReply was a no-brainer choice for us. A 5-minute setup for hours of fastidious
clicks saved for our customer service agents.”
Alan Billi | VP,
Global IT & Marketing,
Your customers are demanding, so we make supporting them easy.
By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team.
“ChannelReply connects us with hundreds of thousands of consumers across the world. ... Without it, we would not be able to provide the excellent service that we're able to offer today.”
Jennifer Lee |
Director of Project Management - Integrations, Thrasio
Spend more time selling.
Cut your response time dramatically by having all your customer information in one hub. ChannelReply gives you the tools to turn issues around swiftly so you can get back to selling!
“ChannelReply has helped us improve our customer experience by consolidating all our
customer messages in one place. It has been crucial to our growth.”